Changepond provides IT Infrastructure Management & 24x7 Support Services. We have been delivering infrastructure outsourcing & managed services to our global customers.Changepond manages infrastructure services for a premier global provider of IT services dedicated to the Life Sciences and Healthcare industries. Our team is an integral part of their Managed Services group which handles 40+ clients, including 35 Pharmaceutical and Healthcare companies & supporting over 620 applications. Working on a 24x7 Support with Onsite Offshore model covering a range of technologies & applications, the team processes around 900+ customer tickets on a daily basis.
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